Accommodation Code: AT1070.250.1
Vienna / 7. District
Gut gelegene, saubere, großzügige Ferienwohnung. Der Wasserdruck beim Duschen ist etwas zu schwach.
Getting there: It's a 7 min walk from Westbanhof, or you can take tram No. 5 which runs quite frequently even in the evening. Keys are in a safe box at the building entry point. Rented apartment / 1 week: Old historical building needing some conservation work done, but the lift works fine. Apartment in mint condition : all fixtures, furnishings, settings and interior décor maintained in a sound, clean condition and for the purpose intended. It was bigger than I anticipated, w/ a fairly large bathroom, and tall ceilings. Expect the full- XXX concept. Printed instructions, provided in a folder including easy wi-fi connection. All electrical and gas equipment in good working order and obviously regularly monitored to ensure guests' satisfaction. Service: A member of management is available at all times through a hotline, and during the day it will reach the apartment in a just a few minutes in case of need. The washing-machine had instructions displayed in German words (a language that I don't master), and the person got it started in no time after a simple email. I didn't see any emergency procedure notices, but I didn't look for it (maybe you should). BTW: I don't smoke. Personal evaluation: Local Service Office in Vienna : Overall, very good guest service giving me the impression of being well cared for by trained, professional and attentive staff. Excellent social skills w/ a positive attitude and a willingness to help. Anticipation of individual guests' needs evident in dealings with future bookings w/ Interhome. I don't know if they are multilingual, but English is not a problem. This is a clean deal – no hidden taxes or further charges. Good value for money I cannot but recommend. I booked from the Interhome website, and further communications via email were quick and efficient.