Accommodation Code: ES5088.121.1
Holiday House El Balcón II 6 pers. ★★★
Inland Andalucia »
Although the location was great for us we were thoroughly disappointed with the property. I don't usually write reviews, much less a negative one, but this time it warrants it. The only comfortable chairs for relaxing in the main room were both broken (missing leg or broken support pieces) making them very tippy and not usable. Many of the amenities in the description were not as promised -- no wood for fireplace, badminton court unusable, pools had leaves and other debris in them, the grill was completely rusty, etc. There were no instructions on how to operate the heating system or the clothes washer (maybe easy for people used to these appliances but not easy for someone unfamiliar with them.) The property has three completely separate areas so you have to go outside to go to the bedrooms. The main bedroom door locks automatically if you close it so you always have to have a key to get in. The main room door wouldn't latch so you either had to lock it or the wind would blow it open, resulting in lost heat. The doors and the lock system was both inconvenient and annoying. The keyholder, who is the main contact, did not speak English, and since we, unfortunately do not speak Spanish, there was some frustration when trying to arrange to get the key. We were put in contact with someone who spoke English and was very helpful. Perhaps having a main contact speak English would be helpful for those coming from foreign lands. We did like the location (rural and out of town on a hill) and the view of Baena. We also like the desk and table there for sitting on nice days. Sent an email to the property managers after we left informing them of the broken chairs and suggesting instructions for the appliances be provided, etc. Received no response from them. We would not recommend this property.
Site très agréable avec super beau temps